As part of our ongoing investment in our solutions, we are hard at work building some great enhancements to our Managed Email service – the easy and most flexible email system for your business.
These enhancements are free and will soon be available to all our managed email customers.
We’re Improving Spam Filtering Accuracy
First up, we are making improvements to our spam feedback system behind the scenes in order to improve the overall accuracy of our spam filtering.
The goal is to keep more spam out of your Inbox, while also keeping less legitimate email out of the spam folder.
The feedback provided to our content filtering technology partners will now be fully automated based on user activity within the IMAP spam folder. This change will greatly increase the amount of spam/not spam feedback which trains the filters and should drive accuracy improvements.
In recent months the email industry has seen a dramatic rise in the amount of fraudulent sign-ups using stolen credit cards. This fraudulent activity was resulting in portions of the hosted email platform experiencing repeated blacklistings by other providers.
We have invested resources to address this problem and expanded our manual review process for new accounts, as well as enhanced the mail platform to better identify fraudulent abuse. The result has been a significant increase in prevention of fraud getting into the system, resulting in a corresponding reduction in blacklisting reports.